Just paid $2k for a tv with not quite as good quality of video as others in this price range, because I was expecting to be able to use it as an art frame for my paintings and photos. I've spent no less than 4 hours trying to upload images and I've only gotten 2 images to work out of 9. And one of those will only allow a Shadowbox mat. No rhyme or reason why! I've done everything right and tried a few workarounds. Did an online chat with Support and they were useless. Samsung needs to stop marketing this TV as an art frame. It's an awful experience.
Have the exact same issue... Shame on Samsung... I have a galaxy phone and own 9 other Samsung TV, all work fine. Just assumed the frame would live up to what they advertised.... The thing is a hunk of junk!!!!!
I've created a (free) app to easily resize any image for the Frame. After resizing all matte styles will be availbale. Including "No Matte". (Fullscreen).
Out of frustration i've created a (free) app to easily resize any image for the Frame. After resizing all matte styles will be availbale. Including "No Matte". (Fullscreen).
I can now download pictures from usb. select usb in art mode. click up to save to my photos and select. boxes then
appear. click on i pictures to tick then save selected and all are saved to my photos
I cropped all pictures to 16.9