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Samsung EU43MU6179 - issues with Netflix and Plex playing

(Topic created on: 13-12-2017 11:08 AM)
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katanel
Journeyman
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Hello all,

 

I've used till now an Apple TV for Netflix/Plex for tv shows/movies.

 

As I've buy a new Samsung TV MU6179 I've added these apps into my TV as well and I started to watch tv shows and movies.

 

Now, my real issue (hope explain well): 

as much as the sound is ok, the image while playing (more for Plex less for Netflix) suffers from...unatural movement of the characters from the movie/tv show - like some frames are loosed somewhere and characters/actors are moving too fast or too slow from time to time during one scene.

 

For sure I'm observing well but...it's a bit strange!

 

Just to precsie: it not happens this using an external player like Apple TV for example!

 

Internet band is good around 50 mb/s I think.

 

Any advices?

 

 

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3 REPLIES 3
7alhoul
Navigator
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Hi katanel,

you can try emptying the cover of your TV by pressing the power button until the TV turns off and on again.

Thanks

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Solution
katanel
Journeyman
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Hello,

 

Which cover you really refer to?

 

I've solved my issue by setting Picture Style = Movie from initial value = Standard.

 

The issue I faced is called 'soap opera effect'.

 

Thread could be closed.

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AntS
Moderator
Moderator
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Hi @katanel. :robothappy:

 

I've marked your above post as the solution. Let me (or one of the other moderators) know if you'd like to change this.