Samsung AU8000KLXL 50” restarting continously

[Stealth009]

I bought the Samsung AU 8000 50” TV 20 days ago and suddenly now tv is restarting continuously. I tried removing the power cord and waited for a minute and then powered on but did not solve the problem. I tried with basic troubleshooting steps provided in the Samsung support site but no improvement. Please let me know if someone had faced this issue and how did you fix it.

[xSteveuk]

Hi
How old is the TV
Do you still have warranty On it
Perhaps get an engineer
To look at it

https://www.samsung.com/uk/support/contact/

[Stealth009]

Hi Steve,

Thanks for the advise. I'm from India, I called up samsung and they arranged for a service engineer and they said that it is display problem. They told that they will replace the display which I don't want as the TV is just 20 days old. I asked for a new TV replacement of same model, but they gave me a coupon for the amount I purchased the TV. And, now, I went to multiple samsung dealers and checked for the TV but the price got increased by 10% and they ask me to pay additional amount. This is really embarrassing for me. I have again informed service engineer to check and revert and it's been two days I didn't get response from them. I tried reach that service engineer he is not picking up the phone even after multiple calls. 

Samsung is the only one who's customer support is worst.

[xSteveuk]

Hi,
I understand your frustration
Perhaps contact support
And explain the situation
As still have warranty