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Original topic:

Samsung 75” QLED 60R tv turning on and off continuously

(Topic created on: 02-11-2020 09:13 AM)
MrLude
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Hey everyone, my Samsung QLED 75” Q60R tv model: QN75Q60RAFXZA continuously started to just turn on and off over and over with no picture display at all. I had no control of the tv. I had to unplug it. I purchased it on February 2020 and it went bad this October 2020. I can’t believe how short of a lifespan the tv lasted and for what I paid of my hard earned money I am terrified of ever buying a Samsung TV in the future. I already have a tech coming to replace the board inside but I have an uneasy feeling in my stomach that when my warranty expires I will be dropped like an ex girlfriend from Samsung’s warranty. Is there still a chance for me to cough up more of my hard earned money to purchase extended warranty for my tv because I can’t afford to buy another one. I wish Samsung would recognize this is a serious problem with their televisions and offer extra protection at no cost to their customers who made the choice to trust their product and spend the money on them. I will update on what happens after the repair man replaces the board and will pray I get at least 3 more years of good use. 

11 REPLIES 11
mcdougaj
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I have the same problem, did you ever get it resolved?

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Larry75
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I have the same problem with my 75 inch, UN75H6350. No Help from Samsung. Was either of you able to resolve your issues?

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Jays Detail
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I have the same exact thing going on. I have a very expensive non operative tv on the wall. Has anyone been successful in repairing this wrech of a tv?

 

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AngelHeart76
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Same problem with my Q9FN. The case is often tagged as "bootloop". Techs will replace the board as the TV is still under warranty. Feels like Samsung QLED reliability is very poor.

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Jays Detail
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I had a tech come tonthe house and performed a board swap, power and main board. Still the same issue.  Samsung has pledged to repair it although it's 30 days put of warranty, but they have no service center within 400 miles of me so I was advised to have an independent repair shop look at it. Seems the screen is the issue. I'm not sure what to do now

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Shayhoon
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Mine just started that. 

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Shayhoon
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What steps did you take to resolve this?

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RO28
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Mine does the same thing Samsung is trying to have a service center come and fix it . From  what I have read the same thing will happen once they fix it sounds like a POS TV 

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MrLude
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Well just to update you all this QLED is a curse. The problem with my tv ended up being the whole screen failed. The tech replaced the whole screen on the tv only for three months later a line appeared on the “new” screen and has been there to this day! I called again and they told me that their service center they use said I’m too far away but the came out the first time so Wtfffffffff. Oh by the way the replacement screen was totally uncalibrated and the repair person said I had to call Samsung about that that he couldn’t access the service menu. Well I did and was lucky enough that the Samsung guy new what to do so he remotely set the settings. So yeah I am stuck with a tv that barely gave me one year of trouble fee use that cost me nearly $3000. I haven’t called them back because they make me feel like it’s my fault the tv is having problems. I just don’t trust Samsung brand anymore with their electronics. I am praying my Samsung washer and dryer give me at least 5 years of service. 🫣

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