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Samsung 58" TU700D audio keeps cutting out CONSTANTLY

(Topic created on: 07-08-2020 02:26 PM)
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nhnonna
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Four-day old Samsung 58" TU700D Crystal UHD 4k Smart TV purchased at BJ's Club.  Got it all hooked up, after a short time, the audio would cut out while I was watching the NBA games.  I thought it was probably on their end being in the bubble and all.  Then it happened with another station.  I had a soundbar with optical cable; disconnected it and used the tv volume and audio; still continued.  Checked all settings possible that I thought would effect audio; still continued.  Changed out to a new 2.1 HDMI cable and for a straight hour it was fine; then still continued.  Does Samsung perform updates at all?  Anyone have any suggestions.  Upon reading some comments; I do not have a Bit stream option; so I am using PCM setting.  Ready to return this if it doesn't get resolved.  Other than that I LOVE everything else about the tv.   

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