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Original topic:

samsung 55ku6400 screen problem

(Topic created on: 10-04-2017 07:25 AM)
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bombinu
Apprentice
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screen has like a circle of clear pixels im guessing its like a light bleed or something im not sure i have photos . its not massive but irritating and its a new tvshould i be asking for a replacement ? 17886976_10154809834233183_604111068_o.jpg17858873_10154809826988183_538266922_o.jpg

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bombinu
Apprentice
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no its been like 2 weeks i think and tomorrow a technician from samsung service centre is coming to have a look

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Solution
bombinu
Apprentice
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they came to check it out and didnt look surprised at all. took a couple of pictures then told me that the day after they will come to replace it and they did

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5 REPLIES 5
ChrisM
SuperStar
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Hi @bombinu.

 

When did you buy your TV? Have you had it over the 30 day returns period?

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Solution
bombinu
Apprentice
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no its been like 2 weeks i think and tomorrow a technician from samsung service centre is coming to have a look

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ChrisM
SuperStar
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Hi @bombinu.

 

Do let us know how you get on.

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bombinu
Apprentice
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they came to check it out and didnt look surprised at all. took a couple of pictures then told me that the day after they will come to replace it and they did

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TracyR
Moderator
Moderator
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Thanks for updating, I'm glad it's sorted for you!

 

:womanhappy:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

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