30-04-2019 11:30 AM
Hello,
I purchased the tv this past August and everything was fine but little by little i noticed that some of the channels were no longer available while watching tv with a regular Air Antenna. I decided to "auto program" the tv to see if i would get some of the channels back and the option is greyed out...actally the entire "Broadcasting" section is greyed out along with a few other options. I updated to the current firmware and still nothing. I tried to "Reset" the tv but that option is also greyed out. Does anybody have an idea on what i can do to fix this problem?
Model: UN50NU6900FXZA
Current Firmware: 1251
14-10-2019 12:39 AM
I'm having this same exact problem.
14-10-2019 12:05 PM
Hi. Do you have any external devices connected to your TV?
14-10-2019 09:40 PM
Yes, a soundbar.