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**Samsung 2020 Series TV Motion/Judder/Stutter/Frame Rate (Firmware Bug/Glitch)**

(Topic created on: 07-09-2020 03:49 PM)
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Daveyboy123
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Good afternoon. 

ive recently purchased a Q90T. I came from a 2015 Samsung which had no frame rate issues at all. 

The Q90T is great in every way apart from when watching Freesat or Now TV. Both of these broadcast in 50hz/50p. So I assume it’s something to do with this frame rate. 

what happens is that when there is a small amount of motion on screen such as an interview or no panning etc then the screen shows something similar to the frame rate dropping in half and everything stuttering. Once motion picks up or shot pans around then it goes back to normal. 

I had all picture clarity settings set to off but I then played around with settings such as judder reduction and blur reduction etc to see if I could eliminate the stutter but nothing works. 

 

its really bad watching football on free sat or now tv as it’s stutters quite a lot. 

weirdly, not all programmes stutter. I’ve watched some catch up tv on now tv as well as movies and these show perfectly without any stuttering and all content on Netflix etc are all fine as well. 

I am on the latest firmware. 

any ideas if this is common or if there is a fix as nothing I’ve tried works. 

thank you 

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477 REPLIES 477
JP55
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OK- I'll give that a shot - thanks

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JP55
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For Q80T I see Firmware number of 2016.1, I thought revision number was supposed to be 2200.9 - I'm sure I'm missing something!

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Rev007
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Are you on the Samsung  usa site or the UK site.they maybe different 🤷‍♂️

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JP55
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Yes, I am sure.  Used the chat and they are saying 2016.62 is the most current version when my TV says it's at 2101.0!  AND I'm looking for 2200!  I have to be missing something!

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Rev007
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https://www.samsung.com/uk/support/downloadcenter/

That's what I got it of in uk ,but as I say it may be different  in the US 

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Jordinh0
Apprentice
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The stutter occurs a lot less frequently than before the update luckily. Still notice some stutter issues with sports matches every now and then though. Someone else having the same experience?

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Daveyboy123
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No stutter for me and I have watched lots of football since the update. 
do you have picture clarity settings set to off? This is what I have it set to and not auto or custom etc. 

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dave42358
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So glad to read this long standing issue has apparently been fixed! After all this time Samsung denying that there even was an issue.

I haven't tested it on my Q90T yet because I decorating my lounge so my TV is put away. Can't wait to try it though.

I had my Picture Clarity set to auto, I found if you turn it off then everything judders on horizontal panning which was even worse. So I hope it's improved in auto mode as well.

 

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Daveyboy123
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Yes really good news. 

I have mine set to picture clarity completely off. I do not like auto etc. no judder here. Picture clarity off is how picture is intended to be without artificial processing. 

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JeeGee
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GREAT! 

Where can I find the best image settings for my 55Q90T?

 

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