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**Samsung 2020 Series TV Motion/Judder/Stutter/Frame Rate (Firmware Bug/Glitch)**

(Topic created on: 10-02-2022 05:02 PM)
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Daveyboy123
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Good afternoon. 

ive recently purchased a Q90T. I came from a 2015 Samsung which had no frame rate issues at all. 

The Q90T is great in every way apart from when watching Freesat or Now TV. Both of these broadcast in 50hz/50p. So I assume it’s something to do with this frame rate. 

what happens is that when there is a small amount of motion on screen such as an interview or no panning etc then the screen shows something similar to the frame rate dropping in half and everything stuttering. Once motion picks up or shot pans around then it goes back to normal. 

I had all picture clarity settings set to off but I then played around with settings such as judder reduction and blur reduction etc to see if I could eliminate the stutter but nothing works. 

 

its really bad watching football on free sat or now tv as it’s stutters quite a lot. 

weirdly, not all programmes stutter. I’ve watched some catch up tv on now tv as well as movies and these show perfectly without any stuttering and all content on Netflix etc are all fine as well. 

I am on the latest firmware. 

any ideas if this is common or if there is a fix as nothing I’ve tried works. 

thank you 

477 REPLIES 477
Solution
Daveyboy123
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Ok. We have a fix!!!!!!! 

latest version of firmware is 2200.9 and went live on 7/2/22.  Lots of us over at AV forums have given it a go and to our surprise the motion problems we faced has vanished. 

sport and over broadcast programs such as news and quiz shows that faced the problem is now silky smooth. 

The tv is now a joy to watch (only took 15 months or so) and no game mode required. 

it appears Samsung fixed it with a ‘silent’ update of sorts as this fix is not mentioned anywhere in the change log that we could see anyway. 

anyway. Anyone still having issues. Give this firmware a go and hopefully it works out for you as well 👍😀

HarmBr
Journeyman
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Thank you for your message! I had given up hope to be honest, but still get the occasional mail from this thread.

I just downloaded the upgrade (only available trough the website still) and the judder problems I had for over a year are gone!! I’m so happy. 

Rev007
Explorer
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Yes I can agree,after 18 months of having a tv that only half worked at best can now be enjoyed  in full 🥳🥳🥳🥳🥳🥳🥳🥳.shame on you Samsung for taking so long and not admitting to this problem  😡🤬😁

Jordinh0
Apprentice
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Sounds great! However, when I try to update the firmware through my Q95TC, it says the firmware is up to date. 2101 is my latest firmware. Anyone having the same issue?? 

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Jordinh0
Apprentice
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Sounds great! However, when I try to update the firmware through my Q95TC, it says the firmware is up to date. 2101 is my latest firmware. Anyone having the same issue?? 

 

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Tomscarborough
Pioneer
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I don't think it's an OTA update and you maybe need to download it onto a USB drive. 

HarmBr
Journeyman
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You can download it here:

https://www.samsung.com/nl/support/model/QE65Q95TALXXN/#downloads

load it on a usb drive and plug it into your tv

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GKSeba
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I downloaded the firmware, updated the Q80 and... still can't believe they fixed it! But so far it looks like they really did! It's too good to be true...

Daveyboy123
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Yeah same. I never believed it could be fixed but they’ve done it and watched a few things now and stutter has gone. 

it’s a shame it took so long but guess have to be happy now that at least it has been fixed even though it took a while. 😀

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Jordinh0
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Perhaps a dummy question, but do I need to upload the "all operating systems" or the "Windows only" firmware file to the USB? 

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