‎07-09-2020 03:49 PM - last edited ‎24-10-2020 10:01 AM
Good afternoon.
ive recently purchased a Q90T. I came from a 2015 Samsung which had no frame rate issues at all.
The Q90T is great in every way apart from when watching Freesat or Now TV. Both of these broadcast in 50hz/50p. So I assume it’s something to do with this frame rate.
what happens is that when there is a small amount of motion on screen such as an interview or no panning etc then the screen shows something similar to the frame rate dropping in half and everything stuttering. Once motion picks up or shot pans around then it goes back to normal.
I had all picture clarity settings set to off but I then played around with settings such as judder reduction and blur reduction etc to see if I could eliminate the stutter but nothing works.
its really bad watching football on free sat or now tv as it’s stutters quite a lot.
weirdly, not all programmes stutter. I’ve watched some catch up tv on now tv as well as movies and these show perfectly without any stuttering and all content on Netflix etc are all fine as well.
I am on the latest firmware.
any ideas if this is common or if there is a fix as nothing I’ve tried works.
thank you
Solved! Go to Solution.
‎09-02-2021 04:26 PM
The 48inch Sony Bravia 2020, fantastic picture and sound
‎09-02-2021 04:30 PM
ukDOTpresident@samsungDOTcom good luck they are now so profitable the client base can be ignored...
‎09-02-2021 04:57 PM
Do they actually read the forums now asking for video again for 3rd time  
‎09-02-2021 05:09 PM
Link this forum to them. The sheer ignorance from them is making my blood boil .
‎09-02-2021 06:31 PM
Recently (31/01/2020) purchased Frame 2020 in India. Unable to remove juddering (shuttering) from any source. In custom mode, used the blur reduction and judder reduction at different combinations but failed. Don't know it is due to a firmware upgrade or not because, after installation, the TV was upgraded to the latest firmware.
‎09-02-2021 07:19 PM
no more experts as I am a rocket scientist, read from scripts and previously recorded efforts, it's basically BS, don't believe for 1 second that read these forums, really if they don't monitor the dismay of their Customers these forums are a waste of time.
‎09-02-2021 07:19 PM
Easy fix, dump the Samsung and get another make...
‎09-02-2021 07:21 PM
If they don’t fix this issue then a lot of customers including myself will not be making the mistake of buying Samsung in the future. Would have had better luck with a Polaroid or cello make. 🤬
‎09-02-2021 07:48 PM
https://mobile.twitter.com/james198015/status/1354405412779536385 Have on this post when making it public also CIA the DMs when they keep replying to them rather than on the tweet. Feel free to add a reply the more the merrier
‎09-02-2021 07:50 PM
Now getting me to do a soft reset. 🤬As been said reading from script instead of passing the complaints higher up