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S95B keeps checking for update

(Topic created on: 20-12-2022 04:47 PM)
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Leerolph
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Anyone else having issues with their S95B randomly going into standby and then taking ages to turn back on? When it eventually turns back on the TV auto checks for a software update (auto update is off) and now every time I turn it on from standby it checks for a system update after a min or two of being on.

seems to be a system crash  that initially causes it to randomly switch off 

firmware 1420

 

 

 

 

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JAMES4578
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Hi @Leerolph  You have the latest firmware.  Firstly try a soft Reset by pressing and holding the Power Button by around 5 seconds until the Tv  Reboots when the Samsung logo appears. if this does not work unplug the Tv from the mains for a few minutes and try again.  However you may need to Factory Reset the Tv and if still issues  idea to Reboot your Router.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Solution
JAMES4578
Samsung Members Star ★★
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Hi @Leerolph  You have the latest firmware.  Firstly try a soft Reset by pressing and holding the Power Button by around 5 seconds until the Tv  Reboots when the Samsung logo appears. if this does not work unplug the Tv from the mains for a few minutes and try again.  However you may need to Factory Reset the Tv and if still issues  idea to Reboot your Router.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Leerolph
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Thanks James the soft reset seemed to do the trick. I don’t know if it’s common to a lot of Samsung tv’s (previous it was LG C9)  but the S95B definitely seems to have a lot of bugs with the software, colour accuracy and motion. I would go as far to say I prefer the C9 over this TV which is obviously several years older. 

JAMES4578
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@Leerolph  Glad the issue seems to be solved and hopefully bugs will be addressed  in due course.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.