07-06-2023 02:15 PM - last edited 07-06-2023 02:16 PM
@Members_MPkZxAf Users accounts and settings are removed from the memory and Smart Hub settings reset to Factory Reset. Account though remains on the Samsung server, should be able to log in with the details that were previously set up. However if there is an issue may need to reset password.
To change/reset password or by any chance receive ID hint follow the steps in this article https://www.samsung.com/uk/shop-faq/samsung-account/how-do-i-change-reset-my-samsung-com-account-pas...
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .