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Reset PIN/Forced factory reset

(Topic created on: 25-08-2018 02:44 PM)
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Dunkelheit
First Poster
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Hello guys! I own a Samsung Smart TV UE4EMU6172U, and after using for some time, I made the decision to factory reset it. The problem is that I forgot the PIN and I can't follow the guides on internet as I have a slightly different remote (image attached with my remote). Please help a man in need. Thanks in advance!6bVVR1K

 

13 REPLIES 13
woolley
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It is not a smart TV just a Samsung TV with built-in free view
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woolley
First Poster
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No and can't seem to get the information I need
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woolley
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Is anyone going to help me with this problem
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Jugskign
Student
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I ended up resolving my problem by clicking the help button on my tv. There was a place where I could give them my phone number. A Samsung representative called me within 20 minutes and was able to take control of my tv remotely and fix the problem. I hope that helps 

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