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reset parental lock pin for TV web browser on a QLED tv

(Topic created on: 30-03-2023 09:44 AM)
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Ambrozie
Student
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Does anyone know how to reset the parental lock pin from the Web browser?

I'm looking for a solution that will not require a full tv reset.

Samsung support wasn't able to help me, they reset the system PIN multiple times but there is no relation between the two pins.

 

2 REPLIES 2
PaulM1
Moderator
Moderator
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Hi, @Ambrozie. Our friends at the Samsung US Community have noted that you should be able to reset your parental lock PIN using your remote control.

I have posted the screenshot below:

capture.jpg

 

As far as I'm aware, you can't reset the PIN using a web browser, but the aforementioned steps should enable you to do this without having to do a Factory reset on your TV.

Please let me know whether this helps.

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Ambrozie
Student
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Unfortunately, this is not for the PIN I'm looking to reset. The process works and resets the tv PIN but the one I want to reset si the parental lock Pin in the Web browser.

OIP.jpg