Hi, @Winston99. Firstly, just wanted to let you know that I removed the photo you uploaded as it showed your serial number. This is personal to you, so I felt it was best to conceal it from the public platform.
Secondly, I'm sorry to see that your TV is not working as expected after it became damaged when you were decorating. Most of us have had an experience like that, I'd say (*points at self).
I appreciate that the content you enjoy on your TV provides a lot of enjoyment and solace so, while physical damage isn't covered under our warranty and would mean that a repair would be chargeable, you might wish to see how much a repair would cost:
https://www.samsung.com/uk/support/repair/
You can also reach out to our array of Support Teams, if you need any assistance with arranging an inspection and repair:
https://www.samsung.com/uk/support/contact/
If the cost of a repair is not manageable for you at the moment, I understand that there are some charitable organisations that can donate various household items (e.g. TVs) based on need. You should be able to find some by searching online and doing your due diligence.
I hope that you're able to find a swift solution.
Finally, please know that you're not alone, and there are so many good people in this Community who are happy to help. If we can help with anything, please let us know.
