13-01-2019 09:27 PM
Hello All,
I am planing on wall mounting my TV and cannot find instructions on how to remove the legs/stand from the TV.
Can anybody advise on how this is done? The TV I have is as per the below link:
https://www.samsung.com/uk/tvs/suhd-ks7000/UE55KS7000UXXU/
Thank you.
14-01-2019 09:43 AM
14-01-2019 11:48 AM
Thank you for the response.
I have the manual as per the link you have sent which I have reviewed, however there is no information on how to remove the legs, only how to install them.
From recollection, I had to push them in until I heard a click, and there are no screws. I do not want to tug at them and cause more damage! I will call the helpline to ask for instructions...
16-01-2019 10:17 AM
I called the helpline. They were of no use as they just have access to the manuals which only have instructions on how to install the legs. They have referred me to a local service centre. The service centre do not provide technical support, and are proposing to charge me £50 to come and remove them for me! I am not willing to pay £50 for something as trivial as removing the legs. I cannot believe that removing the legs can be that complicated and am having no luck finding answer!!! Extremely frustrating is an uderstatement...Surely I am not the only one who has experienced this?!
First I have had the struggles with Samsung of not being able to source a One Connect cable which is lover than 2m and compatible with my TV, and now no one knows how to remove the legs!!! Argh!
18-11-2019 04:09 PM
Hi There,
I'm in the same boat as you, had the TV initially on its legs on a unit but looking to get it onto the wall. However, removal of legs seems to be a complicated issue as the instructions do not state how to do it and i assume the *click* when the legs were inserted are push pins which slide into place when it meets the designated notch in the leg. So without a way to disengage the pins to slide the legs out, there doesn't appear to be a way of doing this?
Did you ever find out? I did find a One Connet cable at 3m which was perfect for me, did you find one? If not, I can share where I bought mine from.
23-11-2021 08:48 AM
Did you get a solution to this, as I’m trying (struggling) to do the same thing