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Original topic:

Remove Universal Guide

(Topic created on: 21-07-2021 10:21 PM)
Flakie
Apprentice
Options
TV

Hi,

 

So I got rid of TV Plus annoying me with video suggestions some time ago.

All good.

 

Now Universal Guide is bugging me with rental suggestions and other such garbage.

 

How to turn this off?

 

Cheers.

16 REPLIES 16
Universalguide
First Poster
Options
TV

How can I remove universal guide from my tv

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rabbitjack
First Poster
Options
TV

Thanks for this.  I tried it and continued to get an error message when I attempted to create a PIN to lock it.  I finally called Samsung support and was told the PIN is always 0000, which I didn't know.  The support person also told me they receive a lot of calls from customers complaining about the Universal Guide app.  Hopefully Samsung will get wise and do something about it.  It's incredibly annoying and makes just turning on my tv and navigating to an app or device confusing.

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BourneIdentity
First Poster
Options
TV

I've just picked up the UE65TU7000 and had a myriad of problems with it. However I'm now getting around to wanting to remove the Universal Guide, however there's no app showing up for it in the App Store. 
Anyone else got any ideas on how I can disable the universal guide from my home screen?

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Elanor
First Poster
Options
TV

I have just purchased the TU7000 and theres no app option to remove the universal guide. Due to this, theres also no way to move apps on the home screen as the guide is under the apps on an 'on now's screen. I just want to move my apps around on the home screen and am unable to with the way above.

rabbitjack
First Poster
Options
TV
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DE5280
First Poster
Options
TV

I blocked all my Samsung TV's from the internet at my router.  This keeps adds from popping up and stops them collecting data from me.

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Jimdong
First Poster
Options
TV

Took a long time to figure out that you can't get ride of this annoying app so I found a perfect solution.  GET A FIRE STICK.  Problem solved.  

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