Remove ALL personal data from a KS8000 TV?

[tarbat]

So, before I return my KS8000 TV to the retailer, what do I need to do to ensure that all my personal details are completely removed from the TV? Things that need clearing:

• Wifi password
• Samsung account
• Netflix account
• Amazon Prime account
• BBC iPlayer account
• Youtube account
• etc......

[ChrisM · Accepted solution]

Hi @tarbat.

A Smart Hub reset will log you out of the apps you're signed into on the Smart Hub. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub.

We'd then suggest doing a reset on the TV. Go to Home > Settings > Support > Self Diagnosis > Reset.

You'd then still need to go into your WiFi settings and forget your router connection. Go to Home > Settings > Network > Network Status > Disconnect.

Hope this helps!