21-09-2020 06:15 PM
I have a PS50B530S2WXXU TV and the remote has stopped working in a holiday let. Changed the batteries and the infra red is working (used the smart phone camera test).
It is possible that someone has done something on the TV but I have no idea what!
Any ideas would be appreciated.
Thanks
Solved! Go to Solution.
21-09-2020 08:45 PM
Hey @suka47, where was the TV purchased? Have you tried updating the TV? Menu > Settings > Support > Software update > Update now. Also, restart the TV by unplugging it from the main power source and plug it back in again.
23-09-2020 05:43 PM
Hi, updated the software, unplugged the tv, etc and still not joy. Bought a new remote still no joy. Went through the unplugging routine, batteries out of the remote, etc. again and it worked. Furthermore, the old remote also works.
Total mystery.
Thanks
Thanks