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Original topic:

Register tv

(Topic created on: 11-06-2022 07:19 AM)
mmcgrath
First Poster
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TV

I am trying to register my new tv but when I put in the serial number and click on the verification button it says "serial number invalid".  I am inputting the number on the label on the box but it still says invalid. Any ideas?

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2 REPLIES 2
Ventor
Samsung Maker ★
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TV

@mmcgrath Hello, if you are trying to register your product through Samsung Members and you can't- access it from the official Samsung website and try from there. Or vice versa.

StuartR
Helping Hand
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TV
I get this all the time with Samsung stuff, see if you can see the serial number in the TV settings.

I have 2 Samsung TV'S that remain unregistered, I probably gave up at the time.

I tried to register a Samsung laptop yesterday and the box serial number was 2 letters short compared to the serial number on the device.
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