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Original topic:

Register TV

(Topic created on: 03-10-2021 03:15 PM)
Members_Y95sF1s
First Poster
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TV

I am trying to register my TV for warranty, I put the model number and serial number in that is on the back of the TV and he keeps saying check the numbers and try again, how can I register with this issue

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6 REPLIES 6
StephK1
Moderator
Moderator
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TV

Hey @Members_Y95sF1s! Is this for an extended warranty? If not, the standard warranty is applied automatically and won't need registering for. 🙂

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BRIANJAMES1
First Poster
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TV
That wasn't a very helpful answer!
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BRIANJAMES1
First Poster
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TV
Having same problem myself!
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AndrewL
Moderator
Moderator
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TV

@BRIANJAMES1: Are you trying to register for an extended warranty via the link below? 

www.samsung.com/uk/5yearguarantee/

If so, please check the list of participating retailers at the bottom of the page to make sure that you're eligible. If this isn't applicable then don't worry, as the standard 12 month warranty automatically activates on the date of purchase, so no action will be required from your side. 

Toddy94
Journeyman
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TV
My faulty tv is being replaced with another model how long is the warranty? 1 year or 5 please help
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AsadM
Moderator
Moderator
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TV

Hi @Toddy94, the standard warranty on Samsung TVs is 12 months, and it starts from the purchase date. If you've bought a TV recently and getting this replaced, the warranty period will start from the purchase date on your Proof of Purchase. 

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