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Region settings when switching on TV

(Topic created on: 18-08-2018 06:49 PM)
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Grank
Student
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Hi, every time I switch on my TV it asks for region. If I type in my postcode and set this I get really poor signals and have to reset whole TV. If I skip past this the signals are great and my region is actually correct. So question is - can you turn off this request for region/postcode please? 

Thanks 

Grank

1 Solution


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Solution
AMS2
First Poster
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settings

Broadcasting

Auto Tuning Settings

Standby Auto Tuning - Turn this option off

 

ensure you are on live TV or you may find the option is greyed out

 

Should solve your issues stops the TV from trying to auto tune for your region whilst in standby mode

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9 REPLIES 9
ChrisM
SuperStar
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Hi @Grank.

 

Could you give us the model code and software version of your TV? Go to Menu > Support > Contact Samsung or alternatively, Home > Settings > Support > About This TV.

JordanW
First Poster
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Hi,

 

My Samsung 7100 series TV also does this; every time I switch it on, it asks me to confirm my region.

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Grank
Student
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Hi

 

Model code: UE50NU7470

sOFTWARE: T-KTM2DEUC-1103.5, BT-S

 

Thanks

 

Grank

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J11griffiths
First Poster
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I have got the same problem with tv that I bought 2 weeks ago. How do you fix the problem?

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Solution
AMS2
First Poster
Options

settings

Broadcasting

Auto Tuning Settings

Standby Auto Tuning - Turn this option off

 

ensure you are on live TV or you may find the option is greyed out

 

Should solve your issues stops the TV from trying to auto tune for your region whilst in standby mode

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DannyT
Moderator
Moderator
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Hi all.

It's worth trying the steps above provided by @AMS2. However, a new update has also been released recently that may sort this issue out.

Welcome to the Community!

PAtrader
First Poster
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Same problem with my new QE65Q7FN, solved by AMS2 suggestion above, but obviously needs fixing in a software update.
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Clammer
Apprentice
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Same with my Q9F Samsung TV

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Anonymous User
Not applicable
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Same with my 75q9 as well 

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