Region settings when switching on TV

[Grank]

Hi, every time I switch on my TV it asks for region. If I type in my postcode and set this I get really poor signals and have to reset whole TV. If I skip past this the signals are great and my region is actually correct. So question is - can you turn off this request for region/postcode please? 

Thanks 

Grank

[ChrisM]

Hi @Grank.

Could you give us the model code and software version of your TV? Go to Menu > Support > Contact Samsung or alternatively, Home > Settings > Support > About This TV.

[JordanW]

Hi,

My Samsung 7100 series TV also does this; every time I switch it on, it asks me to confirm my region.

[Grank]

Hi

Model code: UE50NU7470

sOFTWARE: T-KTM2DEUC-1103.5, BT-S

Thanks

Grank

[J11griffiths]

I have got the same problem with tv that I bought 2 weeks ago. How do you fix the problem?

[AMS2 · Accepted solution]

settings

Broadcasting

Auto Tuning Settings

Standby Auto Tuning - Turn this option off

ensure you are on live TV or you may find the option is greyed out

Should solve your issues stops the TV from trying to auto tune for your region whilst in standby mode

[DannyT]

Hi all.

It's worth trying the steps above provided by @AMS2. However, a new update has also been released recently that may sort this issue out.

[PAtrader]

Same problem with my new QE65Q7FN, solved by AMS2 suggestion above, but obviously needs fixing in a software update.

[Clammer]

Same with my Q9F Samsung TV

[Anonymous User]

Same with my 75q9 as well