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"Network Cable Connected" Notification.

(Topic created on: 01-03-2021 12:47 AM)
5495 Views
Ranger176
Student
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I have a QE55Q90RATXXU. 

Quite often (once or twice a night) we get a Notification, in the top right hand corner of the screen.

It says, "Network Settings, Network Cable Connected". It then gives the option to "OK".

 

The TV (one connect box) is connected by a good quality Ethernet cable to a network Switch, which is then connected to my Sky router, with a speed of about 37mbps.

 

Watching films on Sky Cinema, Netflix and Rakuten, are rock solid with no dropouts.

 

Why am I getting this notification? Please see photo attached.

 

Thanks.

20201026_213741.jpg

13 REPLIES 13
TMSmalley
First Poster
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I’m having the same issue. New TV bought just before Thanksgiving. “Network Cable Connected” message in upper right corner. I click OK and it goes away for awhile but then comes back after 20-30 mins. Did you ever figure this out my?

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BBB243
First Poster
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New Q95, same issue. A solution from samsung would be nice.

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Tribefan43
First Poster
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Same issue here...wish there was an answer

GTone
Journeyman
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Same here…

2021 QE75Q800T.

The worst is that I have no Ethernet cable connected.

I’m in Wifi, box in the same room and 800mbps connection.

AndrewL80
Student
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Same here. I’m on Wifi and get the same error

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trojanac
Student
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SAME HERE SAMSUNG QN95A 😞 

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kingprawn007
Apprentice
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Same here as well qn95a
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AndrewL80
Student
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Same here, Au8000 65. Had the tv for about a year and does it. Been following this thread for that long hoping Samsung would reply with an answer.

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GTone
Journeyman
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Is there any Samsung forum administrator or representative out there ?

Or is it just a feed board for pissed customers ?

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