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QN900B Remote vs. Sky Q

(Topic created on: 09-08-2022 09:57 AM)
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twuk
Pioneer
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Having now 'upgraded' from the 2020 model Q950 to the 2022 model QN900B, I'm finding the universal remote's ability to control Sky Q is a *massive* step backward.  You used to be able to simply hit the Home button, then arrow up to access the Sky box menu/guide/recordings and frequently used channels.  This is seemingly gone completely, as the Home button now brings up the full screen Samsung Home Screen with no obvious shortcuts to anything useful.

The only alternative appears to be hitting the Settings/123/RGB button, then navigating up/down to the 'control' section (below the numbers section), then navigating left/right to find the right button.

Am I missing something somewhere, or is this supposed to be an improvement?

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12 REPLIES 12
twuk
Pioneer
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Don't know I'm afraid as I never touch that remote. Does it have a '123' button?

JCrofts
Journeyman
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Unfortunately not, no. Have tried every button combination I can think of, but nothing.

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JCrofts
Journeyman
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Just had an online chat with support who have confirmed that this is only possible on the Smart remote and the standard remote cannot be used to access the Sky menu.