Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

QN800B with new version 1520 auto shuts off after 3 hours.

(Topic created on: 05-09-2023 11:18 PM)
BobNYC
First Poster
Options

Since the day my 4 retail setting QN800B updated to 1520, they now power off after 3 hours.  Even though (as they were before) both the screen saver and power off settings are both set to off.   I have a 5th QN800B that did not update, and that stays on all the time.

It's 100% related to the update, the issues started when they updated and the one that didn't update kept working.

Phone support has been absolutely useless.   Anyone have this issue or know a fix?  Factory reset does NOT reset the version, not exactly a factory reset then is it.  HELP

0 Likes
0 REPLIES 0