Hi community I have a 65inch Qled purchased in 2019 after 18 months of owning this great TV it failed to turn on and its now stuck in a boot loop. As this tv is out of warranty it was taken to a local repair centre and they have diagnosed a faulty led panel after replacing the power supply . Clearly after paying £1300 I'm not happy with Samsung this model is clearly engineerd to fail in the hopes of purchasing a new TV after the short warranty given by Samsung. After many years of being a loyal Samsung customer i will now no longer be purchasing any Samsung products in the future.
I have a 2017 7 series QLED TV that had the same problems as yours, constant boot loop. Took it to a local repair shop today and they called me to let me know it is a panel short and to replace the screen would cost more than purchasing a new TV. So now my 3.5 year old TV is nothing but scrap metal. I expect more from Samsung. I expect a TV that I paid almost $2,000 for to last more than 3.5 years. Of course Samsung and their world famous horrible customer support basically told me to F off. This is unacceptable, off to their competition I go. Stand by your products Samsung.
I bought the QN75Q9FN model about 3 years ago and just got the same diagnosis from my local repair shop. My unit went into the boot loop error, and I took it in for repair and was told the same thing - that the screen's main board has a short and only half the screen will work at a time when powered directly. The main board can't be separated from the screen which renders the whole unit unrepairable.
This is shocking to me that a Samsung TV, that was over $3000, can not be repaired or would fail after such a short time with general residential usage. Needless to say I will never purchase a Samsung TV again. I guess I should have looked more closely at their weak 1 year warranty....buyer beware!
LG just got a new customer!