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QLED screen burn

(Topic created on: 15-02-2023 05:51 PM)
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Adie7
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A8AD88D8-FD7D-4932-85C4-9EDA60221599.jpeg

 

Hi all

Can anyone help with what my issue may be? I’ve spoke with Samsung approved repairer’s but they tell me it’s not screen burn, just a screen defect? I don’t  understand how this isn’t covered? 

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