My remote is not working. I’ve tried all of the recommended solutions from other posts. I’ve removed the batteries, pressed the return and pause buttons at the same time and continue to get the message on the TV “Not Available”. The only thing I’m able to do is turn the TV off and on. I’m not able to go to the TV menu and my TV has not been able to connect to my network, the network connection stopped working a couple of weeks ago. I’ve only had the TV for about 6 weeks.