23-10-2019 10:22 PM in
Hello all.. QLED Q7FAM TV screen picture lost blue/black.... sound ok. unpluged the connect box and the screen displays a pictorial of the connect box and tv displaying insert cables "fibre/ power ..I plug it back in and the sound comes back, but no picture !!.any ideas..?? Out of warranty 2017flag ship tv broken after only 2 year use. Not great 😥
28-10-2019 08:38 PM - last edited 28-10-2019 08:38 PM
Yes, they are our Audio Visual Support Specialist team. Our TV champions in few words .
You can contact them at this number: 0333 000 0333.
05-05-2020 03:12 PM in
Unfortunately not..told I need to get the remote box fixed but it also has to be paired to the TV. Could be £400, so I've left it for now. Looking at getting a Sony but waiting to see what else might be out the tcl 8 series maybe