08-05-2020 01:30 PM - last edited 15-05-2020 09:04 PM
Hi,
QLED-Q6FN (QN55Q6FNA) is supposed to have HDR10+ support. However, it does not show the HDR10+ sign when I play HDR10+ content using the Amazon Prime Video such as Jack Ryan as it should. It only shows HDR just like this picture
In another Samsung QLED TV I can see the sign correclty, just like this picture
I am running the firware version T-KTM2AKUC-1294.1, BT - S
Can you please help me solve this problem?
Thanks
Gilson
Solved! Go to Solution.
05-11-2020 04:47 PM
Just an update on this one: Samsung has confirmed that QLED-Q6FN does not have HDR10+ support. They have agreed to replace my TV with a QN65Q70R which does have HDR10+ support.
I encourage you all who are having the same problem to try do the same.
15-05-2020 09:04 PM
02-11-2020 05:12 PM
I am seeing the same thing, did you ever get this figured out by chance?
05-11-2020 04:13 PM
Same here(q6fn 65)
Does it even play the content as hdr10+ at all?
05-11-2020 04:47 PM
Just an update on this one: Samsung has confirmed that QLED-Q6FN does not have HDR10+ support. They have agreed to replace my TV with a QN65Q70R which does have HDR10+ support.
I encourage you all who are having the same problem to try do the same.
26-03-2021 10:47 PM - last edited 08-08-2021 12:26 AM
Hi Gilson,
I have a Q6FN, I'll try mine too.
Thanks.