Having installed the my QE49Q6FN and satellite aerial into the TV, auto-tuned all channels - it worked perfectly! "Freesat LiveTV" app available on apps menu - good. PVR also recorded channels as expected - great.
Days later the "Freesat Live TV" app disappeared. The next day it re-appeared. Days later it disappeared again, not to be seen since. The Broadcasting menu in settings is also greyed out.
How I get my Freesat LiveTV app back?
Very similar story. In London. Went from everything working fine on Friday night to saying it couldn't find source when you clicked Freesat App to now the icon itself dissapearing.
Mine just did the same thing today. I loaded up samsung TV instead of Freesat and then the freesat app just disappeared. Managed to get it back by auto tuning the satellite again but there must be more to it.