Right, I've had several issues with Samsung TVs and finally I was given a replacement. By the time they replaced the TV, it was out of warranty, so calm down and make it work for you until that day comes... They seem to either have a terrible communication between departments or they stall hoping the customer will just purchase another and forget. They will try and fix it a couple of times at home even though they have no parts... just bide your time and next time, don't be one of the first to buy the latest product, let others test the market and then purchase as it's usually the end user who discovers the unfixable problem...
