Qled 55 ghosting

[Mat2975]

Hello all, I have a qled tv (55inch) and suddenly it appears as a ghosted screen (double image, blurry) apart from the top 19th of the screen which is normal, anyone had the same experience?

  

[ChrisM]

Hi @Mat2975 

Could we take the full model code and software version of the TV please? Go to Home > Settings > Support > About This TV.

[Mat2975]

Hi Chris,

Sure...really need help with this one:

Model Code: QE55Q7CAM

Software version: T-KTMDEUC-1280.5 BT-S

Serial Number: 0A4A35CK100279J