Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

QE65Q9FAM issue

(Topic created on: 17-11-2021 02:39 PM)
SeanQ9
First Poster
Options
TV

Hi has anyone had issues with there QE65Q9FAM smart TV mine on start up keeps clicking and switching off with the screen going green as the picture fades away it also clicks randomly when on standby and switches on 

I’m not getting any joy from Samsung had the extended warranty and they for some reason now they cannot find my warranty anyone had that issue also 

0 Likes
1 REPLY 1
Beth_S
Moderator
Moderator
Options
TV

Have you tried running a Picture Test, @SeanQ9? This can be done by going to Settings > Support > Self Diagnosis > Start Picture Test > Follow the on-screen instructions. 

0 Likes