17-11-2021 02:39 PM
Hi has anyone had issues with there QE65Q9FAM smart TV mine on start up keeps clicking and switching off with the screen going green as the picture fades away it also clicks randomly when on standby and switches on
I’m not getting any joy from Samsung had the extended warranty and they for some reason now they cannot find my warranty anyone had that issue also
17-11-2021 08:42 PM
Have you tried running a Picture Test, @SeanQ9? This can be done by going to Settings > Support > Self Diagnosis > Start Picture Test > Follow the on-screen instructions.