Bought a QE65Q7FNAT 3 month ago. Last night TV went black and the one connect box started clicking. The clicking noise is coming from the USB port side. Also the remote is blinking red. Called Samsung support and they need the serialnumber which is behind the TV!!!. A technician is booked. Anyone else with this problem?
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Old thread I know, but I've run into the same issue - Black screen and soft clicking sound from the OneConnect Box USB port side.
2018 model purchased in 2019. SOC1001N.
Were these covered under warranty, or what was the repair cost for a OneConnect box?
Samsung isn't honoring my warranty so far, so debating what to do, if anything.
My understanding is that the OneConnect Box can't be replaced or swapped with another of the same model - that it's paired to the Frame TV. Looking for options.