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QE55S90 with HW-S800B - sound cutting out

(Topic created on: 08-05-2024 07:26 PM)
209 Views
BrizzleRocker
Explorer
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I bought a new TV and Soundbar that was delivered in December. I found some previous posts that said to avoid connecting them with wireless and use a cable which I've duly done. Sound is good for the most part but watching Dune on Netflix last night it was cutting out, very noticeably, every 5 to 10 minutes.

I did try Live TV and swapping cables but with no luck.

This is a massive disappointment considering how much I spent and how these systems are supposed to be compatible.

Any thoughts before I return the whole lot and buy a Sony?

21 REPLIES 21
Ahhmrlee
Apprentice
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I believe it does but i can’t confirm 100% 

BrizzleRocker
Explorer
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This is resolved with an update to 14.10 firmware as described in this thread https://eu.community.samsung.com/t5/tv/update-on-qe55s90-with-hw-s800b-sound-cutting-out/m-p/9837955...

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