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QE55Q7FAMT TV

(Topic created on: 12-04-2020 10:04 AM)
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Tee2
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I am having problem with tv when watching it keeps turning off then on again only after the first hour 

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13 REPLIES 13
Tee2
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Okay thanks does everything goes back to factory reset ? 

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AsadM
Moderator
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@Tee2 All of your TV settings will get deleted, except for your Network settings. Do let us know how you get on.
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Tee2
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Still doing the same after doing reset 

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CarloL
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Alright, have you also tried resetting the Smart Hub? Menu > Settings >  Support > Self Diagnosis > Reset Smart Hub. If you keep having issues, it may be best to get in touch with Samsung AV and TV support specialists via Live Chat

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