10-04-2020 11:59 PM
I am having problem with tv when watching it keeps turning off then on again only after the first hour
11-04-2020 01:33 PM
Okay thanks does everything goes back to factory reset ?
11-04-2020 01:49 PM
11-04-2020 08:52 PM
Still doing the same after doing reset
12-04-2020 10:04 AM
Alright, have you also tried resetting the Smart Hub? Menu > Settings > Support > Self Diagnosis > Reset Smart Hub. If you keep having issues, it may be best to get in touch with Samsung AV and TV support specialists via Live Chat.