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QE55Q60TAUXXU - HDMI issue

(Topic created on: 29-11-2020 07:54 PM)
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QE55Q60TAUXXU
First Poster
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Hi,

 

I bought this TV 3 days back and installed it. I am using Real TV and it is not working with this model. I did seek help from Samsung and the took remote control but no luck. 

All HDMI ports were tried, tried different cables but no luck. Other devices are working on HDMI ports.

Real TV works on multiple Samsung TV models not sure what is the issue. Samsung is not helping to return/exchange TV as retailer says they will not exchange.

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3 REPLIES 3
musicalgoose
Journeyman
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have you tried the real tv box on another tv
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QE55Q60TAUXXU
First Poster
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As I mentioned in post above, the same box is working fine in my old TV. I tested in multiple Samsung TVs and its working perfectly fine.

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musicalgoose
Journeyman
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very strange indeed
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