QE50Q60TAUXXU Sound Issue At Low Volume (Like wind blowing)

[CoatesieUK]

Hi

I purchased the above set on Friday and all seems ok apart from one issue with the sound - when there is either no or little sound being broadcasr in the program / film being watched there is a definite 'wind blowing' sound coming through the speakers.  When I mute then the sound disaooears - has anyone else encountered this issue?

Many thanks 

[4Positive]

I just purchased this Samsung TV, and also just seen this post is one year old. 

Guess what! My TV makes a wind blowing noise... Just my luck

[David B1]

Firmware update for sound issue below

https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CSite=UNI_SE&OriginYN=N&ModelT...

[David B1]

Download to usb and install it fixed my tv

https://org.downloadcenter.samsung.acom/downloadfile/ContentsFile.aspx?CSite=UNI_SE&OriginYN=N&Model...

[JBoss_711]

Hi David,

I've tried to install this update on my QE50Q60TAUXXH and it's not working. It's not recognizing it as an update for this TV.

Thanks

[David B1]

Hi I installed and it worked. Go to all settings>Support>Software Update>USB

Check your USB stick it may not be compatible with TV. Try to access usb via Source and check if file is there. If no joy, contact Samsung and request file T-NKLDEUC-2010.3, BT-S

It may not work for your TV as your product code is slightly different

QE50Q60TAUXXH v QE50Q60TAUXXU

[JBoss_711]

USB is compatible and is accessible by TV, however it says there is no newer version available to install.

I currently have T-NKLDEUC-1460.9, BT-S

What was the last version you've had installed?

[twgblle]

What is your full model number? I have the QE50Q60TAUXXC model, which I believe is the one they sell in Scandinavia. 

[David B1]

The firmware is for specifically for QE50Q60TAUXXU. You can try it if you want. I dont know if it will work for other model numbers.

[CarolinaGuillen]

I bought this TV in Spain, exactly the same model you mentioned here, and I've started noticing the same behavior. Is there a way to get the update?

Have you managed to solve the issue?.

Thanks!.

[CarolinaGuillen]

Hello, do you know where can I get the fix for this model QE50Q60TAUXXC?

Kind regards!.