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QE50Q60BAUXXU - Five Year Warranty

(Topic created on: 26-02-2023 05:57 AM)
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CGH1
Student
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I've just purchased this TV from Currys today. The Currys website shows it as having a five year warranty and this was also confirmed by the sales assistant in the store.

https://www.currys.co.uk/products/samsung-qe50q60bauxxu-50-smart-4k-ultra-hd-hdr-qled-tv-with-bixby-...

The Samsung website also shows that this has a five year warranty - 

https://www.samsung.com/uk/tvs/qled-tv/q60b-50-inch-qled-4k-smart-tv-qe50q60bauxxu/

I've registered the TV but am unable to confirm that the warranty is five years.

Is there any way to confirm this please?

Thanks.

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6 REPLIES 6
ruddy1984
First Poster
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I was wondering the same thing 🤔
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CarlB
Explorer
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Was informed by Samsung Experience it can take up to 10 days to display warranty information when I purchased Fold 4 with 2 years Samsung care+.
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MrJCharming
Helping Hand
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I registered a 5 year warranty and it says on the email "Your 5 Year Warranty registration has been delivered"
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leicesterMan
Troubleshooter
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For a better after service and guarantee always buy from richer sounds or Costco
Members_i7trsfE
First Poster
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Did you ever get this sorted? Mine doesn't appear to have worked and I found the old page stating 5 years.

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CGH1
Student
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I was unable to get this registered direct with Samsung *but* when I went back to Currys the five year warranty was registered through them and not through Samsung. If there's any issues with the TV then I need to take it back to Currys and it will flag up that it's got a five year warranty on their system and they will fix it.