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Original topic:

QE49Q6FNA not sending sound to soundbar (HW-N650) since 1320 firmware update

(Topic created on: 05-10-2021 12:25 PM)
simontheitguy
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TV

Hi,

I've just been through live chat and performed all the troubleshooting steps they have. I am not getting sound from the tv to the soundbar since I updated the TV to 1320 on Tuesday or so.  Both are 2018 models.

I have a case raised but I'm hoping someone in the forum can provide a way to revert the firmware, or escalate to get this fixed. 

Also, there was no release notes for 1320 released, even on the german forum that usually has it.

My case number is 2130863371.

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