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Q8c 75'' screen problem.

(Topic created on: 29-01-2018 03:43 PM)
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Satveer
First Poster
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I'm having a major problem with my TV. Just connected it up and no getting a perfect picture. 

Need some help. 

 

I also did a software update but did not help. 

 

 

151689473260028026826.jpg

 

1516894760521319011614.jpg

 

1516894791290541245380.jpg

 

 

 

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14 REPLIES 14
daleski75
Helping Hand
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@Satveer wrote:

I'm having a major problem with my TV. Just connected it up and no getting a perfect picture. 

Need some help. 

 

I also did a software update but did not help. 

 

 

151689473260028026826.jpg

 

1516894760521319011614.jpg

 

1516894791290541245380.jpg

 

 

 


Did you fix it in the end?

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Satveer
First Poster
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No not fixed. No one seems to get the problem 

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daleski75
Helping Hand
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How old is it? I would skip all the hassle and return it for another tv.

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Satveer
First Poster
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Brand new only problem i bought it from the UK and expensive to send it back. I stuck in the middle right now. 

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paul1277
Black Belt 
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@Satveer wrote:

No not fixed. No one seems to get the problem 


Sounds like problem with the TV. How old is it? 

Paul

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daleski75
Helping Hand
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@Satveer wrote:

Brand new only problem i bought it from the UK and expensive to send it back. I stuck in the middle right now. 


Where did you ship it to? Any Samsung repair centre's where you live? Have you tried contacting the retailer to see what they could do?

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paul1277
Black Belt 
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@Satveer wrote:

Brand new only problem i bought it from the UK and expensive to send it back. I stuck in the middle right now. 


Did you buy it online and had it delivered because if you did you may be covered under the distance selling regs.  I think you need to inform you retailer as soon as possible and see what they say. 

Paul

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Satveer
First Poster
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To Kenya . They do but there said it might be the motherboard but again they are not 100% and will take 3-6 weeks to get the part and really know if that's the proproble but not under warranty. So price might be very high too to repare. 

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Satveer
First Poster
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They said I'll need to bring it back to them. May cost me 1000quid just to send it back. 

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