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Original topic:

Q85R new firmware 1372 update 4K 120hz. Can anyone confirm if it works?

(Topic created on: 18/11/20 09:33)
BMF
First Poster
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TV

I read that after recent update 1372 to 2019 model Q85R (one connect box model) gets 4K 120hz update. 

Has anyone tested in EU?

Also please let me know what config PS5, XBOX, PC etc... and what is specific TV model number you have tested it. 

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14 REPLIES 14
manxmike959
Apprentice
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TV

Hi,

 

I have a 2019 QE65Q90R (UK) and testing PS5 (UK) which arrived this morning. Having some issues:

 

HDMI 4 - no signal with HDCP (PS5) and/or Input Signal Plus (TV) turned on. Max 4K output: 60Hz and HDR not supported (as Input Signal Plus is off). Only receive a signal with both off.

 

HDMI 3  - no signal loss with HDCP and/or Input Signal Plus on or off. Max 4K output: 60hz and HDR supported (with Input Signal Plus on)

 

So currently with firmware 1372, no 120hz at all support with 4K and HDR only supported via HDMI 3 so HDMI 4 is useless until there is a fix!

 

I should mention that yesterday my TV had firmware 1372.2. I saw Series X owners showing screenshots of 4K @ 120Hz with the same firmware so maybe there were some issues and Samsung has reverted back to 1372. Hopefully a fix soon!

KanG1
Apprentice
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TV

Tried it this evening. Xbox one x plugged into port 4 and freesync turned off. Still can’t get any more than 60fps on 4k. 
do we know if 4k@120fps is even possible on this tv or is it just a pipe dream?

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KanG1
Apprentice
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So my tv is 1372. I do seem to remember getting two updates like with a week of each other so possible that .2 that gave 4k@120 was reverted. Hope it may come back then?!...

manxmike959
Apprentice
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KanG1
Apprentice
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Those are for 1372.2

I'm still on 1372

 

might try me a little chat with Samsung tomorrow!

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KanG1
Apprentice
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I’ve just checked the website and 1372.2 is available for download. Over the air on the tv shows no update from 1372

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KanG1
Apprentice
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TV

Belay that. Product information screen is showing 1372.2

Bum

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SpongeyBob
Explorer
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Well I have Q85R 2019 TV and I'm on 1372. Online it shows no update and I tried updating via USB several times but it says I'm on the most recent version!! Grr

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KanG1
Apprentice
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TV

So the only thing I've got left to try now is changing the actual HDMI cable and seeing if that makes a difference

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