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Q80T sound issue

(Topic created on: 26-07-2020 12:51 PM)
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LoinerPaul
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Hi,

 

Recently purchased a Q80 T.  Everything is living up to expectations apart from an intermittant sound problem.

The sound periodically cuts out, often several times a day.  This outage lasts no more than a second, however, it's now becoming a major distraction.

Software is up to date.   This happens irrespective of whether the sound is via. SkyQ box, ariel, tv speaker, or, with the Bose Soundbar, or a combination of the aforementioned units.   The Bose is connected via. ARC since there's no eARC facility.

I've tried various setting parameters which the supplier, Richer sounds, have suggested, and changed parameters on the skyQ box.   For the record the sound from the old Panasonic tv, SkyQ and the Bose soundbar was perfect.   I've performed a full reset on 2 occasions.   I'm now at a loss as to what to do next.   If anyone has any suggestions as to what I can try next I would be grateful.

 

Many Thanks in antisipation.

 

Loiner Paul

80 REPLIES 80
Who204
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I Turned off Dolby processing on my Nvidia shield and it is fixed...

 

 

https://www.samsung.com/latin_en/support/tv-audio-video/how-to-use-dolby-atmos-with-your-samsung-sou...

 

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