17-02-2021 02:57 PM
Hi all,
Just got a Q80T and am having an issue with the TV turning itself off at random times. It is then sometimes unresponsive and has to be unplugged from the cable to be turned back on again. Does anyone have any solutions to this?
Thanks,
Alex
17-02-2021 06:46 PM
17-02-2021 08:40 PM
Thanks for your reply Pauly Wauly. Unfortunately I've turned the eco settings off and no improvement. Looks like it needs a fix!
17-02-2021 08:42 PM
For anyone else that might have this problem, I was instructed by Samsung to:
- reset the TV
- unplug HDMI devices
- change the plug that the TV devices were plugged into
- take the batteries out the controller and press every button
Nothing worked unfortunately. They suggested an engineer come out.