24-07-2020 09:11 PM in
Please help
Took delivery of new 65# Q80T QLED yesterday. Been great all day but now its acting odd.
A loud high pitch audio 'ping', a blue light around the edge shoots out, and disney-esque cartoon drips trickle from the top of the screen.
What on earth is going on? Think its some screen share thing but I'm not doing anything. I've removed the smart things app from my phone and tablet incase they were triggering it. But its still doing it.
Please help its soooo annoying. Does it about 3x times every ten mins xx
18-08-2020 06:07 AM in
Same TV same problem. Any fix?
07-11-2020 01:05 PM in
I have the same problem but on a Q70. Someone please help!
23-11-2020 12:52 AM in
03-12-2020 08:07 PM in
03-12-2020 08:08 PM in
10-12-2020 05:46 AM in
I need to know how to stop this as well. It happens almost continually while playing WD Legion from my PC.
16-12-2020 05:40 PM in
Hello all ,anyone find a solution ? This is the second Q90T ,deliver today with the same problem ,first one I send back ,but they send me another one but still the same problem,blue light around and a splas of water in the centre,and it happen very often ,samsung seem to dont care or dont have a solution so I will ask for a refund and go with another brand ,thanks all
12-01-2023 11:42 AM in
I fixed this problem by turning my phone off. Seems the phone wasn't able to use the tap view function as intended.