10-05-2020 11:59 PM - last edited 05-08-2020 05:09 PM
I bought a Q80T a couple of days ago and have noticed a really annoying issue when using the tv with the combination of HDR and game mode.
I'm fairly certain this is a software bug in the TV since I can reproduce this issue with 100% accuracy, and it happens on the dot at the same moment every time. It's basically on a timer.
Basically when the game is displaying a HDR signal and game mode is enabled, exactly after 6 minutes the brightness of the TV suddenly drops by around 20 (50 -> 30). The value of brightness setting doesn't actually change however. Messing with the brightness setting does not restore the brightness to it's original state, but changing the local dimming setting from standard to low and then back to standard does. Switching game mode off and then back on also fixes the issue, but then it happens again EXACTLY after 6 minutes (I've timed this with a stopwatch).
Has anyone else experienced this issue? Or can someone maybe test this on their TV to see if you can reproduce it?
Exact repro steps on how I can reproduce this 100% of the time on the PS4 Pro:
Some other notes: The PS4 has a screensaver that basically dims the screen if it is idle for a while. This is not the cause of this, this happens even when the console is in active use and the brightness can be restored temporarily by changing the local dimming setting like described above. I have not managed to reproduce this issue with game mode off, so it seems to be related to game mode.
Software version: 1304
07-07-2020 10:20 PM
07-07-2020 10:24 PM
I really hope so, they're toast if they don't. You'll get pretty much every gamer returning their Q80 - Q90 in the first few weeks if it isn't fixed.
07-07-2020 10:26 PM
08-07-2020 04:24 AM
Not able to try this myself at the moment but would someone be willing to turn the local dimming on low and turn off game motion? Curious to see if this is a potential fix.
08-07-2020 09:06 AM
10-07-2020 03:43 PM - last edited 10-07-2020 03:45 PM
Do you know if they can do some kind of remote setup with service menu to adjust settings without update? Because i have played two different days since tuesday and It seems the bug is not happening anymore
10-07-2020 03:54 PM
11-07-2020 05:03 AM
Guys anyone help me with this pls. Couldn’t play HDR without setting this up it's become oversaturated.
PS4 Pro "Adjust HDR" Settings blown out to max automatically When trying to adjust HDR sliders in ps4 pro its blows up automatically without adjusting the sliders manually. couldn’t apply proper visibility.
Tried local dimming off, contrast enhacer off, out side game mode, movie mode with default, LD off, CE off, different hdmi ports/cable nothing worked pls help me with this.
TV : 55Q95T
12-07-2020 05:59 AM
Maybe they reset everything to factory defaults which enables game motion plus. Try turning it off and play for 15min again you'll notice brightness dropping. Turning on game motion plus is the temporary fix for the brightness dim.
12-07-2020 06:00 AM