Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Q80t dark spots in screen ghosting

(Topic created on: 19-05-2021 12:41 AM)
1075 Views
Options

20210518_060849.jpg

20210518_061035.jpg

I have a q80t that is less than a year old. I register it in my name. I am wondering if this dark area would be covered under warranty? Any one have success getting this replaced? Thank you. 

4 REPLIES 4
AndrewL
Moderator
Moderator
Options

@Q80t dark spot in sc: Does the dark area show up on all channels and sources? If you head to Settings > Support > Self Diagnosis > Picture Test, is the issue visible in the sample image? If so, please reach out to our AV Team on 0333 000 0333, or via Facebook or Twitter, and an advisor will be able to look into this further for you, and arrange any necessary repairs. 

0 Likes
Options

Yes it is on every channel. What is the contract on Facebook?

0 Likes
Aklima
Big Cheese
Options
Samsung UK
0 Likes
antikythera
Black Belt 
Options
Given where it is on the panel it looks like it could have been bruised by the person who installed it. Bruised screens either look like that or have a white patch instead depending on the panel type.
0 Likes